SHIPPING
Shipping Information
KICK orders are delivered Monday to Friday between 10am and 5pm.
Shipping is free within Thailand and sent via registered mail. We will try our best to get your order delivered to you as soon as possible within 3-5 working days.
The shipping rates to other countries are:
- Malaysia - MYR25
- Singapore - SGD20
- Australia, Brunei, China, Cambodia, Indonesia, Hong Kong, Japan, Laos, Macao, Myanmar, New Zealand, Philippines, South Korea, Taiwan and Vietnam - USD18
- Europe - USD25
- Asia - USD25
We run free shipping promo from time to time, when that happens, you will be able to choose free shipping option during check out. Please sign up for our newsletter so you will be informed when we run the promotion!
We offer same day delivery service in some major cities. Simply order before 10am to receive delivery that same day, and after 10am for the next business day.
Shipping Times:
Thailand: delivery within 3-5 business days
Rest of the world: delivery within 4-10 business days
Please keep in mind that our shipping times should be used as a guide only and are based on time from dispatch. KICK does not take responsibility for customs clearance delays or failed payment approval, though we will try to minimize any potential delays.
Duties & Taxes
We include the cost of taxes and duties in your order to the Thailand and you will not need to pay any additional fees when your order arrives at your destination.
If the delivery destination is outside Thailand, the price you pay to KICK will exclude all relevant import duties and taxes. You are to be held responsible for any applicable custom fees regards to your purchase as deemed by your country custom regulation.
For more details, please contact us or your local customs office/respective tax authority.
Order Changes & Cancellations
If you would like to make changes to your order or the arranged delivery time, please contact Customer Service as soon as possible and we will be happy to assist you in any way possible.
Order Tracking
After placing an order, you will receive an email from us containing all the details of your purchase. Once your order is approved, the order will be dispatched within 2-3 business days.
Depending on your location, delivery will normally take 3-10 business days from dispatch. We’ll be sure to keep you updated with tracking information and an estimated arrival date.